- Information We Collect
1.1 Personal Information
Contact Information: When you place an order, create an account, or contact our customer service, we may collect your name, email address, shipping address, and phone number. This information is necessary to process your orders, deliver your purchases, and respond to your inquiries.
Payment Information: To complete your transactions, we collect payment information such as your credit card number, expiration date, and security code. However, this information is processed and stored securely by our trusted payment processors, and we do not retain this information on our servers.
Account Information: If you choose to create an account with us, we will collect your username and password. This allows you to access your order history, save your shipping and payment information for future purchases, and receive personalized offers and recommendations.
1.2 Non – Personal Information
Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifier. This information helps us improve the performance and security of our website, as well as analyze how users interact with our site.
Usage Information: We track your activities on our website, including the pages you visit, the products you view, and the actions you take. This data is used to enhance your shopping experience, personalize our content and recommendations, and understand customer behavior trends. - How We Use Your Information
2.1 Order Processing and Delivery
We use your personal information to process your orders, verify your payment, and arrange for the delivery of your products. We may also use your contact information to communicate with you about the status of your order, including shipping updates, delivery confirmations, and any issues that may arise.
2.2 Customer Service
Your information is used to respond to your customer service inquiries, resolve any problems you may have with your purchase, and provide you with support. We may also use your feedback to improve our products and services.
2.3 Marketing and Promotion
With your consent, we may use your email address to send you marketing communications, including newsletters, special offers, and product announcements. You can unsubscribe from these emails at any time by clicking on the unsubscribe link provided in the email. We may also use your non – personal information to personalize the marketing content you receive, based on your browsing and purchase history.
2.4 Website Improvement
We analyze the non – personal information we collect to understand how our website is being used, identify areas for improvement, and optimize the user experience. This helps us make our website more user – friendly, efficient, and secure. - Information Sharing and Disclosure
3.1 Third – Party Service Providers
We may share your personal information with third – party service providers who assist us in operating our website, processing your orders, and providing customer service. These service providers include payment processors, shipping carriers, and email marketing platforms. We only share the information necessary for them to perform their services, and we require them to comply with strict confidentiality and security obligations.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law, regulation, or legal process, such as a court order or subpoena. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
3.3 Business Transfers
In the event of a merger, acquisition, sale of all or part of our business, or other corporate transaction, your personal information may be transferred to the acquiring or successor company as part of the transaction. We will notify you of any such transfer and the new privacy practices that will apply to your information. - Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption technologies, and access controls to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. - Your Rights
5.1 Access and Update
You have the right to access the personal information we hold about you and to request that we correct or update any inaccurate information. You can do this by logging into your account on our website or by contacting our customer service team at admin@amorousyy.shop.
5.2 Deletion
You can request that we delete your personal information, subject to certain legal exceptions. Please note that if you delete your account, we may still retain some information for record – keeping purposes, as required by law, or to prevent fraud.
5.3 Opt – Out
You have the right to opt – out of receiving marketing communications from us at any time. You can do this by clicking on the unsubscribe link in our emails or by contacting our customer service team at admin@amorousyy.shop or +44 7878934501. - Cookies and Similar Technologies
We use cookies and similar technologies, such as web beacons and local storage, to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies are small text files that are placed on your device when you visit our website. You can manage your cookie preferences through your browser settings. However, if you disable cookies, some features of our website may not function properly. - Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information. - Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed of our privacy practices.
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at admin@amorousyy.shop or +44 7878934501.